Generally, Pan Atlantic services generate three types of fees. The refund policy for each type of fee is as follows:
The application fee is non-refundable.
Visa Document Processing Fee
If you withdraw from the program before the DS-2019 form is generated by Pan Atlantic, Pan Atlantic will refund all but the program application fee. You can expect your refund within approximately 60 days of the date we are notified of your withdrawal.
If you withdraw from the program after the DS-2019 form is generated but before the visa is granted, including if your visa is denied at the consulate, 50% of the Visa Document Processing fee is refunded. If the DS-2019 form has already been sent out to you, the original DS-2019 form must be returned to Pan Atlantic within 30 days of withdrawing from the program or the refund is forfeited. You can expect your refund within approximately 60 days of the date we receive your notice of withdrawal or the date we receive your original DS-2019 form back.
If you withdraw from the program after you have been granted the visa no refund of the Visa Document Processing Fee is available.
If a candidate withdraws from the program before entering the US, the full amount of insurance will be refunded less a $50 administrative fee. If a candidate withdraws from the J-1 training program after the insurance is in effect no refund is available per the policy of the insurance company.